Valuing someone’s thoughts can be great. It’s a goldmine of business — a happy customer tells others about your business and how great it is. But how do you get their words out to others? Ask for reviews and recommendations.
These small efforts to spread customer happiness are free marketing and can improve the image of your business. Why not send them a note asking for a short review after they have completed a transaction or service with you?
This is a private, personal request, and using WhatsApp makes it really easy for them to respond. Plus, they’re more likely to give you honest, genuine feedback because of WhatsApp’s relaxed, welcoming atmosphere.
10. Send order updates and shipping information.
Being proactive in sharing order updates and delivery details with your customers lets them know that you value their orders. As overseas data we discussed, WhatsApp doesn’t have a spam folder for this information to get lost in. This reduces the burden on your customer service team to track orders and care about the customer experience.
11. Integration with CRM and marketing tools.
WhatsApp Business Channels connect with existing business marketing automation platforms. It can be integrated with digital marketing for beauty salons CRM, and WhatsApp Chatbots come into use. The practice simplifies monitoring insights using existing software. As a leading WhatsApp business service provider, Getgabs helps with API integration.
How to integrate WhatsApp Business API for business?
Here’s how you can database d integrate the WhatsApp Business API into your business systems to generate potential sales.
Business Portfolio: To access the WhatsApp Business API, you will need a business website.