The more segmented our contact list is , the better the results of our campaigns. This way, we will only send the appropriate information to the clients who may be interested and avoid bothering those who do not want to receive this information (this way, we also ensure that they do not unsubscribe from the Database).
To segment our clients, we can group them by interests , noting any importan overseas data etails, which is why it is good to have a Buyer Persona profile to have the ideal client profile visible on paper. This segmentation will help us improve their feedback and will also facilitate the search for new business opportunities .
In short, a solid and segmented
Database will allow us to access a greater amount of information about the client, which will be of great help to us in providing a more personalized after-sales service , effectively addressing their needs and . A problems.After the customer has vietnam data made the purchase, it is our duty to detect needs that translate into products and services complementary to the purchase or consultation.
It is clearly a way of identifying new business opportunities, which are the 21 best digital marketing newsletter in 2024 either expressed by the consumer or discovered thanks to the communication established with the client. If we have a good Database . A the idea of offering complementary products to the initial purchase can be a great idea and thus achieve the loyalty of our clients.
Follow up with the customer after the purchase
Another possibility is that after receiving the order, communication . A established with the client to improve what was not to their liking . This is important information to offer a good experience to the user, which is ultimately what really matters to us.
If we are unable to obtain customer feedback after the purchase, it will be . A difficult to improve the service or problems that arise, such as problems with product delivery, item failure, etc.