Discovering a handy little chat button on their favorite website, blog, or business instantly makes people feel more connected and lets them know support is just a click away.
Integrating chat support into your customer service and engagement plans is easier than you think!
You’ve heard of JoinChat, but have you considered other options? Here are seven JoinChat alternatives that can boost your online presence.
What is Join Chat?
JoinChat is a no-code WordPress chat plugin whatsapp marketing service that helps website owners engage with their customers and capture more leads by connecting them to customer service through their favorite instant messaging program.
With the click of a button, customers can chat directly with brands through WhatsApp and other communication tools.
The chat app comes with a customizable display to match your brand. Personalize the user experience with balloons, QR codes, text, and images – all to help increase engagement, conversions, and sales!
JoinChat is perfect for managing customer chat support for teams of all sizes. Create profiles, plan schedules, and even implement AI responds to provide more comprehensive services. It also supports text and click-to-call capabilities to go beyond social media.
All in all, JoinChat is a great chat app – but it’s not the only possibility!
Best JoinChat Alternatives
Here are seven alternative chat plugin choices that match or beat JoinChat.
1. Chat Room
ChatwellA compelling alternative to live local server information page chat service Joinchat, it stands out with a range of powerful features that streamline the customer service process. Chatway is designed to strengthen the connection between businesses and their customers, and its modern and intuitive live chat interface ensures instant availability.
In this user-friendly environment, support agents have the power to personalize interactions, turning each customer engagement into a unique experience. When questions arise, Chatway enables agents to respond quickly, providing customized solutions that directly address specific needs.
Navigating queries is effortless as support agents can easily direct interactions to the most appropriate department (whether sales, technical or product-related) for expert service. This dynamic platform further enables agents to communicate visually, allowing them to share images and files that vividly illustrate the issue, thereby improving the quality of assistance provided.
Additionally, Chatway allows support agents to access customer profiles and purchase history in real-time, enabling them to tailor their responses based on individual preferences and previous interactions, resulting in more personalized and impactful engagement.
2.Chatty
Our top pick for the best JoinChat alternative is Chaty. It covers more than 20 messaging apps and social channels for perfect, convenient, and efficient material data customer communication and service organization.
Chaty is perfect for brands, businesses, bloggers, and website owners. Customizable widgets let you shape your chat functionality to fit seamlessly with the rest of your site – so your customers know they’re connecting directly to the source.
Key Features
- Google Analytics and Metrics Tracking
- Targeted automatic triggering
- Preset automatic messages, fully customizable
- More than 20 social platform integrations
- Seamless, multi-channel communication
Pricing
Chaty is great value for money. Even the free version covers all the bases and offers a comprehensive package. There is a limit of 500 visitors per month, but with the new and improved chat features you’ll be able to break that limit in no time!